Frequently asked questions
How can I pay?
We accept secure online card payments via Yoco, making checkout quick and safe. You can also choose to complete a manual EFT directly through your banking app.
Can I return my order?
Yes. If your item arrives damaged or defective, you may request a return within 14 days of receiving your order for a full refund or exchange. T&Cs apply.
When will I receive my order?
We process orders as quickly as possible. Once your order has been shipped, you’ll receive a confirmation email with tracking details. Delivery typically takes 1–5 business days.